|External Body/Trim/Paint:Misaligned/Poor Fit|
|Driver-side windshield wiper doesnt wipe as it should. Something wrong with the arm doesnt come up all the way n then passenger 1 sometimes hits it. * tightened arms.|
Customer states Slide out adjustment passenger
side front, not closing completely. * wall out too far. took side trim off, took caps off, alum. Pc. Off and moved sidewall in. put parts in reverse order and sealed trim. Test good.
|rear on passenger side does not open or close normally. * ADJUSTED REAR DOOR AND FOUND THE LATCH ASSEMBLY FOR REAR DOOR WAS HANGING UP CAUSING TO NOT RELEASE DOOR SOMETIMES. REPLACED DOOR LATCH ASSEMBLY FOR REAR DOOR AND REAR DOOR STRIKER AND DOOR NOW OPERATES AS SHOULD. FOUND FRONT DOOR NEEDED TO BE ADJUSTED AT BODY SHOP AND COULD NOT REPAIR AT DEALER.|
THE BACK PASSENGER SIDE DOOR NOT WORKING PROPERLY * CAUSE: WARRANTY
VPS VEHICLE PERFORMS TO SPECS
the top rear corner of the pas front door is catching on the top front
of the pass rear door. * 20108 rf door adjustment. tech inspected fit of
and pass front doors. adjusted pass front door. retested-ok.
|NEW WINDSHIELD AND PASSENGER SIDE MIRROR WERE REPLACED, * calibrate sensors|
WIPER BLADES SITTING LOW ON COWLE * 9994 INFORMATION LINE ONLY
adjusted wiper blades further up per customer request
|CUSTOMER STATES THE SLIDING DOORS AT TIME WILL CLOSE AND THEY WILL OPEN RIGHT BACK UP * 216 50 RELATED TO LINE A LACK OF POWER. HANDS FREE OPTIONS SETTINGS. ON OR OFF.|
|The top glass is misaligned. Confirmed reported concern. Removed glass panel. Cleaned and prepped sealing surfaces. Performed installation and sealed new fixed roof glass assembly. Verified proper fitment. * Replace Fixed Roof Glass (Requires Urethane and Primer. Reference TBX Article.|
|WHEN OPENING DOORS, WINDOWS GET STUCK ON WEATHERSTRIP MAKING IT DIFFICULT TO OPEN DOORS AT TIMES. * ADJUSTED BOTH FRONT WINDOWS. FOUND THAT BOTH FRONT WINDOWS WOULD CONTACT THE BACK OF THE DOOR OPENING WEATHERSTRIP. NECESSARY TO AOJUST BOTH WINDOWS SLIGHTLY FORWARD TO PREVENT CONTACT. VEHICLE OK AFTER REPAIRS.|
|C Customer states that a clip fell out of his tailgate on the right side as he was opening it and the tailgate fell off. * tailgate not adujsted clip was part of latch replaced latch and aligned tailgate 25412514 0.50 tailgate latches not engaging at the same time, clip missing is part of latch, replaced latch, adjusted both latch strikers and tailgate mounting point to get tailgate latches to close at same time, tailgate closing smoothly and strikers touching at same time|
|MUD FLAP BOLTS MISSING * REPAIR MUD FLAP|
|The tail light is misaligned, one end is sticking out farther than the other. * Confirmed reported concern. Adjusted outer right tail light assembly to improve fitment with surrounding body panels. Verified alignment is now within Tesla specifications.|
|FRIDGE. LEFT DOOR DOESN'T LATCH * Tested door several times it latches took picture of it and the heat strip is flipping over as well.no problem found.|
|The weathering strip is not fit and finished. * Performed inspection of door seals. Verified door seals are properly fitted. No improvement is needed.No Trouble Found.|
THE FRONT DOOR IS SNAGGING AND NOT
LATCHING PROPERLY. THE DOOR HANGS UP WHEN BEING CLOSED. * THE DOOR IS NOT LATCHING.R&R FRONT DOOR.
The driver side sliding door will close and the kick bacl opne please
advise * Software Update. 682250036AF to targeted part number
68225095AG. REPROGRAM SDCM
68369596AA to targeted part number 6836956AC.
, 2 HR
THE TAILGATE APPEARS TO BE OFF
CENTER. * NO ADJUSTMENT AVAILABLE FOR TAIL GATE
|STATES THE PASSENGER SLIDING DOOR WILL NOT STAY CLOSED HAS TO HOLD IT SO IT SHUTS HAPPENED A HANDFUL OF TIMES. * 11129 TECH WAS UNABLE TO DUPLICATE THE CONCERN AT THIS TIME, TECH OPEN AND CLOSED THE DOOR MULTIPLE TIMES WITHOUT ISSUE, INSPECTED THE DOOR FINDING IT WORKING AS DESIGNED AT THIS TIME, COMPLETE.|
Alignment RT Strikers, Alignment LT Strikers, REAR DOOR , alignment RT
Hinges, Alignment LT Hinges,
Repair Lt rear door * Not stated.
|passenger rear door seal is buckling at the top. * Adjusted door seal. Correction: Exterior Component/Panel/Glass Adjustment - Heavy|
Adjusted the headlight in the opening to
correct fitment. CHECK LEFT HEADLIGHT ASSY SEEMS OUT OF ADJUSTMENT COMPARED TO THE RIGHT SIDE Winslow continually dismissed complaints, often asking us to record while
driving. We did not record while driving a that is unsafe. * Incorrect adjustment of the headlight.
|REAR HATCH LATCH IS COMING APART/ LOOKS OLD REPAIR CLIENT STATED THAT REAR HATCH LATCH IS COMING APART/ LOOKS OLD * 0|
|HAS A PIECE OF FRONT BUMPER THAT FELL OFF WOULD L IKE IT PUT BACK ON âˆ” IN THE TRUNK... * 18538 50 VERIFIED CUSTOMER CONCERN. REINSTALLED PIECE THAT FELL OFF: BUMPER. CONCERN REPAIRED.|
Trunk still not closing fully. Adjustments made at last service visit. *
Verified customer concern.Diagnosed and Replaced Liftgate Power Strut.
Replaced RH Liftgate Power Strut. Verified Proper Operation.
Correction: Power Strut - Liftgate (Remove & Replace) Parts Replaced or Added
Part Quantity MX-PLG-PROD-FEDERBEIN(1065669-00-A) MX-PLG-PROD-STRUT(1065664-00-B)
Correction: Power Strut - Liftgate - RH (Remove & Replace) Correction: Repair Plan Confirmation
|Customer states: 1 already had my trunk addressed and it is still misaligned, wouldn't close before at all, now it does it is just very crooked. * Confirmed reported concern. Adjusted vehicle hood assembly to improve fitment with surrounding body panels. Performed function testing. Verified vehicle hood is operating as expected and alignment is now within Tesla specifications. Symptom Image IsCiceroneFlowCompleted|
|CUSTOMER STATES DRIVERS SIDE BED LINER PINCHED IN MIDDLE -ADVISE * BED LINER FIXED INTO PROPER POSITION|
|driver window not close * Along with the customer, the concern was not able to be duplicated as window was functioning correctly. Proceeded to calibrate all windows, adjust driver front outer belt molding, cleaning thoroughly and no malfunction was detected. Correction: Interior Component/Trim/Seal Adjustment - Light|
|THE LEFT REAR DOOR IS VERY STIFF AND HARD TO SHUT. * unable to verify test 9998 compare to like vehicle operates to manuf spec 0600016.1|
|liftgate is not aligned properly. * Performed HeavyExterior Component/Panel/Glass Adjustment. Verified Proper Operation. Correction: Exterior Component/Panel/Glass Adjustment - Heavy|
|AWNINGS WILL NOT RETRACT ALL THE WAY WHEN COMING IN IT BOUNCES ALOT AND MAKES NOISE * awnings not going all the way in. 2 set limits on the awnings so they would go in all the way and even. job complete|
|THERE IS A RUBBER BUMPER BY THE TAILGATES MISSING. * SPECIAL ORDERED LEFT SIDE TAILGATE BUMPER. $18.75 PLUS TAX. PART IS CURRENTLY ON BACK ORDER. WILL CALL WHEN IN.|
Trunk lid not aligned. * Diagnosed and Performed Medium Exterior
Component/Panel/Glass Adjustment. Verified Proper
Operation. Correction: General Diagnosis
Correction: Exterior Component/Panel/Glass Adjustment - 0.4
|driver door window leaks cold air into cabin when driving. * Diagnosed and Performed Front Left Door Glass Adjustment. Verified Proper Operation. Correction: General Diagnosis Correction: Door Glass - LH - Front - Adjust|
|THE BLUE QUICK CONNECT HOSE DOES NOT LOCK-IN. ON THE WET BAY PORT OR AT THE OUTDOOR KITCHEN PORT. * Installed hose.|
|WET BAY DOOR LATCH DOES NOT CLOSE PROPERLY AND DAMAGED DOOR * door hard to shut. adjusted latch a little in so door catches earlier and closes better. can't see any damage to door. cust would need to show me pls. job complete|
|THE HOOD IS MISALIGNED * Correction: 5371 corrected best possible at the body shop|
IN THE REAR OF THE TRAILER, THE INSIDE TRIM THAT GOES ALL THE WAY OUT
THE TOP OF THE UNIT INSIDE THE REAR END, TRIM IS
OVERLAPPING AND LOOKS TERRIBLE. NEEDS TRIMMED DOWN SO THAT IT IS FLUSH. * 0
|SHE HAS TO SLAM THE DRIVERS DOOR HARD TO GET IT TO CLOSE * 499 CK DOOR FIT AND ADJUSTMENT AND NORMAL FIT AND ADJUSTMENT TK 847 CABIN PRESSURE CAUSING DOOR TO BE HARDER TO SHUT CAR IS NEW AND SEALS ARE NEW AND FIT IS TIGHT. WITH AGE, AND AS SEALS COLLAPSE DOORS WILL BECOME EASIER TO SHUT 499/499|
after having the front bumper * replaced there were some clips missing
(pictures attached) Replaced missing clips. Verified with customer.
Vehicle is now operating as designed
Correction: General Diagnosis
|Front passengers side slide sticks out will not go flush * the slide is sticking out slightly, the inner part that touches the body is making contact before slide gets flush, will need 1.75 to properly correct the slide so that it makes contact evenly when fully retracted CORRECTION: adjusted slide accordingly. complete|
Concern: Headlights & taillights - customer states: Gap is wider on
charge port side * Correction: Exterior Component/Panel/Glass Adjustment
Correction: General Diagnosis